How to Import Contacts/ Manage Contacts List/Groups?
SMSrush allows you to import your customers contact lists within the dashboard so you can send them bulk sms or whatsapp campaigns.
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SMSrush allows you to import your customers contact lists within the dashboard so you can send them bulk sms or whatsapp campaigns.
Last updated
Was this helpful?
Create a group (mandatory*).
Import contacts using an Excel file or Add them manually one by one.
Sign in to your SMSrush.net account.
Go to the "CONTACTS" section in the left sidebar menu.
There are three options under the Contacts "SAVED" "GROUPS and "UNSUBSCRIBED". To import contacts first, you have to create a group.
To create a group you have to click on "GROUPS" in the left sidebar and it's mandatory to Add at least one group because without that you can't even save a single contact.
When you click on the "ADD GROUP" button a window will pop up, give a Name to your Group and Submit it.
Your group will be created and a Unique "GROUP ID" will be generated for your group and which will be used in your excel file to import contacts into that specific group. Each Group has its own unique GROUP ID. In the below screenshot as you can see Demo group has GROUP ID: 9
Once the group is created now you can use your GROUP ID in the excel file to import your contact lists. To do so you can download the sample file as well
Click on the "SAVED" tab above the GROUPS tab or "CONTACTS" in the main menu and then click on "IMPORT".
When clicked on the "IMPORT" button a new window will pop up that will give you the option to download the sample excel file that is supported by SMSrush. You to format your contact list accordingly. You can also download the sample file from here
You can see the sample file, it'll help you how to format the excel file.
phone: In the first column you have to add phone numbers with country codes including the + sign.
groups: In the 2nd column, you have to use the "GROUP ID" in which you want to import the contacts. If you want to save the contacts in more the one group you can use multiple groups Id separated by a comma.
name: In the third column, you can use the Full name of your customer/ recipient.
If you are facing an issue make sure all three columns are formatted as text.
Click on choose file to upload your list and submit it.
Uploading contacts can take a few minutes depending on the size of your list and it will give you a green successful message on the top left side of your screen. Numbers will be verified on the country phone format that you have selected while creating your account. So make sure you have selected the right country and it'll also automatically remove the duplicate numbers.
Column A
Column B
Column C
phone
groups
name
Column Details:
Column A (phone): Enter phone numbers with the correct country code (e.g., +1XXXXXXXXXX). Ensure the column header is exactly "phone" in lowercase.
Column B (groups): Add the unique group IDs where you want to add the contacts. To assign multiple groups, separate group IDs with a comma (,).
Column C (name): Add the contact's full name.
Formatting Requirements:
✅ All columns (phone, groups, name) are mandatory and must be filled in. ✅ Ensure all columns are formatted as Number > Plain Text in Excel. ✅ Save the file in Excel (.xlsx) format (CSV files are not supported). ✅ Headers must be in lowercase (e.g., phone, groups, name).
✅ Duplicate Removal: SMSrush.net automatically removes duplicate phone numbers during the import process. ✅ Syntax Validation: Phone numbers are verified based on country-specific syntax rules to ensure accuracy and deliverability. ✅ One Country Rule: At one time, you can only import contacts for one country. ✅ Profile Settings: Ensure the correct country is selected in your SMSrush.net profile before importing the Excel file.
✅ Double-check phone numbers for the correct format with country codes. ✅ Verify group IDs are valid and correctly separated by commas if multiple groups are selected. ✅ Ensure there are no empty fields in the required columns. ✅ Test with a small batch before uploading a larger list.
