How to Import Contacts?

SMSrush allows you to import your customers contact lists within the dashboard so you can send them bulk sms or whatsapp campaigns.

Steps to import the contacts

  1. Create a group (mandatory*).

  2. Import contacts using an excel file or Add them manually one by one.

Importing Contacts

  1. Sign in to your account.

  2. Click on "CONTACTS" in the main menu.

  3. The contact page will be loaded and you'll see your "SAVED" contacts but first, you have to create a group.

  4. To create a group you have to click on "GROUPS" in the left sidebar and it's mandatory to create at least one group because without that you can't even save a single contact.

  5. When you click on the "ADD GROUP" button a window will pop up, give a Name to your Group and Submit it.

  6. Your group will be created and a Unique "GROUP ID" will be generated for your group and which will be used in your excel file to import contacts into that specific group. Each Group has its own unique GROUP ID. In the below screenshot as you can see Demo group has GROUP ID: 9

  7. Once the group is created now you can use your GROUP ID in the excel file to import your contact lists. To do so you can download the sample file as well

  8. Click on the "SAVED" tab above the GROUPS tab or "CONTACTS" in the main menu and then click on "IMPORT".

  9. When clicked on the "IMPORT" button a new window will pop up that will give you the option to download the sample excel file that is supported by SMSrush. You to format your contact list accordingly. You can also download the sample file from here

  10. You can see the sample file, it'll help you how to format the excel file.

  • phone: In the first column you have to add phone numbers with country codes including the + sign.

  • groups: In the 2nd column, you have to use the "GROUP ID" in which you want to import the contacts. If you want to save the contacts in more the one group you can use multiple groups Id separated by a comma.

  • name: In the third column, you can use the Full name of your customer/ recipient.

    If you are facing an issue make sure all three columns are formatted as text.

  • Click on choose file to upload your list and submit it.

  • Uploading contacts can take a few minutes depending on the size of your list and it will give you a green successful message on the top left side of your screen. Numbers will be verified in the country based that you have selected while creating your account. So make sure you have selected the right country and it'll also automatically remove the duplicate numbers.

Last updated